touring-pro.com is committed to respecting your privacy and protecting the personal information you share with us. This Privacy Policy explains how we handle information when you use our website, book our services, or access third-party travel options through our platform.
We deliver travel services in two distinct ways. We organise and operate certain tours ourselves, and we also provide links to selected travel partners through affiliate arrangements. When you book directly with us, we collect the information required to manage your booking and communicate with you. When you choose to book through an affiliate link, all personal data and payment details are handled exclusively by the external provider. We do not collect or store that information.
1. How Our Services Work
touring-pro.com supports travellers by offering both direct travel services and access to third-party providers.
For tours operated by us, we gather only the personal details necessary to confirm bookings, provide updates, deliver services, and meet safety obligations.
In addition, we promote services offered by trusted affiliate partners, including economybooking.com, trip.com, localrent.com, Tiqets, and similar providers. Any personal information you provide during an affiliate booking is collected and managed by that provider. We do not receive or control that data.
Each third party applies its own privacy rules, and we recommend reviewing their policies before completing a booking.
2. Personal Information We May Collect
We collect limited personal information to support our direct services and communication with you. This may include:
- Your full name
- Your email address
- Your phone number for direct tour bookings
- Information you submit through enquiries or forms
We do not request or retain payment details, identification documents, or booking records for affiliate services.
3. How Information Is Collected
Personal information may be collected when you:
- Book a tour directly with us
- Register for newsletters or updates
- Contact us through the website or email
- Share feedback or submit online forms
If you provide information about another individual, you confirm that you have their permission to do so and that they are aware of how their information will be handled under this Privacy Policy.
4. How We Use Personal Information
We use personal information only where it is reasonably necessary, including to:
- Respond to enquiries and requests
- Manage and administer direct tour bookings
- Send newsletters or promotional updates when you have opted in
- Improve website performance using aggregated analytics
You may unsubscribe from marketing communications at any time.
5. Advertising and Personalisation Preferences
We and selected advertising partners may collect browsing information to display advertising that may be relevant to you. You can manage advertising preferences through your browser:
- NAI Consumer Opt-Out (https://optout.networkadvertising.org/) (US & global)
- DAA WebChoices (https://optout.aboutads.info/) (US)
- YourAdChoices Canada (https://youradchoices.ca/en/tools)
- EDAA Your Online Choices (https://www.youronlinechoices.com) (Europe/UK)
Or using the AppChoices app for mobile devices:
- AppChoices for iOS(https://apps.apple.com/app/appchoices/id894822870)
- AppChoices for Android(https://play.google.com/store/apps/details?id=com.DAA.appchoices)
Please note:
- Preferences apply to the device or browser used
- Clearing cookies or switching devices may remove saved settings
- Advertising may still appear without personalisation
6. Cookies and Site Analytics
Our website uses cookies to ensure proper functionality and improve user experience. These cookies may include:
- Cookies required for essential site functionality
- Cookies used to analyse visitor activity
- Cookies that remember user preferences
You can disable cookies through your browser settings, although some site features may be affected.
7. Links to External Services
Our website contains links to third-party travel providers for your convenience. Once you leave our website, the privacy practices of the external provider apply. We are not responsible for how third parties collect or use personal information.
We encourage you to review their privacy policies before sharing any data.
8. Disclosure of Your Information
We do not sell or rent personal information. We may disclose information only:
- Where required by law
- Where you have provided consent
- To service providers who assist with our services or website functions
All service providers are required to protect personal information appropriately.
9. Data Security Measures
We take reasonable steps to protect personal information from loss, misuse, or unauthorised access. Access is limited to authorised personnel.
While we use appropriate security safeguards, no online system can guarantee complete security. By accessing our website, you accept that online communications involve certain risks.
10. International Data Transfers
Some affiliate partners operate outside Australia. If you use their services, your information may be transferred and processed overseas in accordance with their privacy policies. We recommend checking their privacy policies before making a booking.
11. Rights to Access and Update Information
You may request access to the personal information we hold about you or request corrections if the information is inaccurate.
Requests can be made by contacting:
Email: info@touring-pro.com
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in law, services, or data management practices. The most current version will always be published on our website. Continued use of our services indicates acceptance of the updated terms.
13. Privacy Concerns and Complaints
If you have concerns about how your personal information has been handled, please contact our Privacy Officer. We will review your issue and may request identity verification for security purposes.
14. Opting Out of Direct Marketing
You may opt out of receiving direct marketing messages at any time by:
- Using the unsubscribe link in our emails
- Contacting our Privacy Officer directly
Opting out will not remove all advertisements, and some ads may still be shown without personalisation.
15. Contact Information
For privacy-related enquiries, access requests, or corrections, please contact our Privacy Officer:
Email: info@touring-pro.com